How We Handle Your Information

Information We Collect

At Make Elea, we take your privacy seriously. The information we collect includes personal details such as your name, email address, mailing address, and payment information when you make a purchase or sign up for our newsletter. We also gather data on your browsing behavior to enhance your experience. This information helps us tailor our offerings to better suit your unique style and preferences. Rest assured, we only collect what we need to provide you with the best service possible.

How We Use It

We use your information for a variety of purposes, primarily to process your orders and communicate with you regarding your purchases. Additionally, we may use your data to send you updates on new products, promotions, or events that align with your interests. You can opt out of these communications at any time, but we hope you find them valuable. Our goal is to ensure that every interaction with Make Elea feels personal and meaningful.

Sharing & Disclosure

Your information is not something we take lightly, and we do not sell or rent it to third parties. However, we may share your data with trusted partners who assist us in operating our website and conducting our business, as long as they agree to keep your information confidential. If required by law, we may also disclose your information to comply with applicable regulations or respond to valid legal requests. Transparency is key, and we will always keep you informed.

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience on our site. These small files are stored on your device and help us understand how you interact with our website. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use certain features on our site. We believe in making your visits smooth and enjoyable, and cookies help us do just that.

Data Retention

Make Elea retains your personal information only as long as necessary to fulfill the purposes outlined in this policy. This typically means we keep your data for as long as you are an active customer or subscriber. Once your information is no longer needed, we take steps to securely delete or anonymize it. We want to ensure that your data is handled with care, even when it is no longer in use.

Security

Security is at the forefront of our minds. We implement a variety of measures to protect your information from unauthorized access, use, or disclosure. This includes using encryption for sensitive data and maintaining strong security protocols. While no online service is completely foolproof, we strive to create a safe environment for your personal information. You should feel confident when sharing your details with us.

Your Rights

As a customer, you have rights regarding your personal information. If you are a resident of California, Virginia, Connecticut, or Colorado, you have specific rights under the CCPA/CPRA and other state laws. This includes the right to request access to your data, request deletion, and opt out of the sale of your information. For our international customers, we comply with GDPR standards. If you have any questions about your rights, please reach out to us.

Children’s Privacy

Make Elea does not knowingly collect information from children under the age of 13. If you believe that we have inadvertently collected such information, please contact us immediately, and we will take appropriate steps to remove it from our records. We want to ensure that our community is safe and that our practices are in line with COPPA guidelines.

Changes to Policy

We may update this privacy policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information. Your trust is important to us, and we want to keep the lines of communication open.