What You Should Know

Acceptance of Terms

Hey there! By visiting Make Elea’s website and placing an order, you’re agreeing to our terms. It’s a bit like shaking hands. We hope you understand that these terms are important, as they outline our relationship with you and the expectations we both have. If you don’t agree, no hard feelings, but please don’t use our site. We’re all about making meaningful connections, so let’s keep things positive.

Eligibility Criteria

To shop with us, you need to be at least 18 years old or have a parent or guardian’s permission. If you’re under 18, we recommend chatting with them first. We want to ensure that everyone enjoys their experience here at Make Elea. If you’re a business, you’re welcome too, just make sure you’re authorized to make purchases on behalf of your company. Simple, right?

Account Security

Your account security is something we take seriously. When you create an account, you’re responsible for keeping your password safe and secure. If someone gains access to your account, please let us know right away. We’ll do our best to help you out, but remember, it’s your responsibility to protect your information. Think of it as keeping your favorite stationery hidden from prying eyes.

Orders and Payments

When you’re ready to place an order, it’s as easy as pie! Just follow the prompts on our site. We accept various payment methods, and we strive to make the checkout process smooth and hassle-free. Once you’ve confirmed your order, it’s a done deal. If you run into any issues, feel free to reach out to us at [email protected]. We’re here to help!

Pricing and Errors

We work hard to ensure our prices are accurate, but sometimes mistakes happen. If you see an error on our site, please let us know. We’ll do our best to correct it promptly. Just a heads up, prices may change, and we reserve the right to adjust them if needed. If you’ve already placed an order, we’ll honor the price you paid, no worries there!

Shipping and Delivery

Shipping is a big part of the experience. We aim to get your beautiful stationery to you as quickly as we can. Once your order is processed, we’ll send you a confirmation email with tracking details. Keep in mind that delivery times can vary based on your location. If there are any hiccups, don’t hesitate to reach out; we want to keep you in the loop.

Returns and Refunds

If you’re not completely happy with your purchase, please let us know. We want you to love what you ordered! We offer returns and refunds under certain conditions, so it’s best to check our return policy details for specifics. Just remember, we love hearing from you—your satisfaction means the world to us!

Intellectual Property

All content on Make Elea’s site, including designs, text, and images, is protected by copyright and other intellectual property laws. We love sharing our creations with you, but please don’t use our designs without permission. If you have a vision that includes our work, let’s chat about how we can collaborate!